Mowbray Group Surgeries
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COVID-19 – all the latest info

Online consultations

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Login to your account

Via your online account you can make, view and change appointments plus manage your medication ordering and prescriptions.

Mowbray House and
Hutton Rudby Surgeries

Do you need to come to the surgery?

Use the NHS website to search for common conditions and treatments, including an online symptom checker.

NHS Choices

Managing your existing health condition

Resources to support you in managing existing conditions including diabetes, COPD, asthma, psoriasis, eczema, age-related macular degeneration and more…

Find out more

Staying
well

Advice and resources to help you improve your health and wellbeing.

Find out more

Support and services

Signposting you to local and national organisations that provide advice and support on health and wellbeing.

Read on

Latest news

 
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Mowbray Group Surgeries Flu Vaccination Campaign 2022

We are well underway planning this year’s flu vaccination campaign!

We have ordered your flu vaccine already and will have it waiting for you. All eligible patients will be able to receive their vaccines with us at the surgery. However, please wait to be contacted by us with more information on how and when you can access this vaccination. We will be in touch via your preferred communication method shortly. Watch this space!

The surgery will be closed on Monday 29th August

Please be aware the surgery will be closed on Monday 29th August for the August bank holiday. It will re-open at 8.00am on Tuesday 30th August. If you require medical attention within this timeframe please call 111 or 999 in an emergency. Self help guidance is available on

The NHS website – NHS (www.nhs.uk)

Latest practice newsletter

The June newsletter is available to read now. Find out about the services your local pharmacy can provide.

Spring Booster Campaign

The NHS is offering covid vaccine spring boosters to certain people, find out if you are eligible.

Find out more…

Face coverings and social distancing

In line with recent NHS guidance, we will be removing the need for patients and staff to wear face masks whilst at the Practice. We do however continue to ask that patients with symptoms suggestive of covid such as; cough, sore throat etc do continue to wear a face mask whilst in the practice to protect other vulnerable patients and colleagues.

When you attend the Practice there may be team members who continue to wear a face covering and we ask that you respect their choice to do so.

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Introducing
‘Care Navigation’

Helping you get the right care, in the most appropriate place, first time

When you next telephone for an appointment the receptionist may ask you some brief details about the problem you are calling with.

Please don’t be offended, you do not have to share this information if you would prefer not to. However, it may help us to direct you to the most appropriate professional to help you with your problem, whether that is one our GPs, Nurse Practitioners or another professional such as:

  • First Contact Physio
  • Community Pharmacy
  • Pregnancy Advisory Services
  • Better Access
  • Living Well
  • North Yorkshire Horizons

Better Access appointments

Mowbray House Surgery is currently participating in the Better Access appointments being offered across the area. Numerous clinics are held at the surgery throughout the week offering an increased availability for routine appointments for people living in our region. Patients registered at the GP practices across Hambleton, Richmondshire and Whitby can pre-book a routine primary care appointment between 6.30pm–8.00pm throughout the week and until noon on Saturdays. These appointments are manned by local GPs, nurse practitioners, physiotherapists and pharmacists. This is not a walk in service so please speak to one of our reception team for more information on how to book these.

CQC report

We are monitored, regulated and inspected by the Care Quality Commission. Click on the link opposite to read some very positive feedback from our recent inspection.

Friends and Family Test

If you have visited the surgery recently, please complete our survey to share your views and experience.

Named GP

In order to comply with NHS guidelines, all patients registered with the practice will be allocated a named GP. This does not affect the care you receive, and you are still able to see the GP of your choice where possible. If you would like to know the name of your registered GP then please ask a member of our team.

TOP TIP – your registered GP will be on your repeat prescriptions and any letters you receive from the practice.

Accessible information

Easyhealth is a website where you can find ‘accessible’ health information. ‘Accessible’ information is information that uses easy words with pictures. There are over 500 leaflets on Easyhealth, made by many different organisations. You can print off nearly all the leaflets straight away.

If you, or someone you know, require information in a different format e.g. large text please speak to a member of our team.

For more information about the accessible information standard, please visit www.england.nhs.uk

Accredited Veteran Friendly Practice

We are an accredited Veteran Friendly Practice. This means we have dedicated clinicians who have specialist knowledge and experience of service related health conditions. If you are ex-forces, please let your GP know to help ensure you are getting the best possible care.

Find out more…

Tweets by NHSEngland

Mowbray House Surgery

Malpas Road
Northallerton
North Yorkshire
DL7 8FW

Tel: 01609 760002

Hutton Rudby Surgery

Hutton Rudby
Yarm
North Yorkshire
TS15 0DB

Tel: 01642 706056

Disability Confident employer

Opening hours

Monday: 08.00–18.30
Tuesday: 08.00–18.30
Wednesday: 08.00–18.30
Thursday: 08.00–18.30
Friday: 08.00–18.30
Saturday: 08.30–12.00*
(*Pre-booked appointments and the dispensary at Mowbray House Surgery only)

View the dispensary opening hours

NHS England Requirements                         © Copyright 2019 - Mowbray Group Surgeries
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Accessibility

Online Dictionary

    Readable Experience

    Content Scaling
    Default
    Text Magnifier
    Readable Font
    Dyslexia Friendly
    Highlight Titles
    Highlight Links
    Font Sizing
    Default
    Line Height
    Default
    Letter Spacing
    Default
    Left Aligned
    Center Aligned
    Right Aligned

    Visually Pleasing Experience

    Dark Contrast
    Light Contrast
    Monochrome
    High Contrast
    High Saturation
    Low Saturation
    Adjust Text Colors
    Adjust Title Colors
    Adjust Background Colors

    Easy Orientation

    Mute Sounds
    Hide Images
    Virtual Keyboard
    Reading Guide
    Stop Animations
    Reading Mask
    Highlight Hover
    Highlight Focus
    Big Dark Cursor
    Big Light Cursor
    Navigation Keys

    Mowbray Group Surgeries Accessibility Statement

    Accessibility Statement

    • mowbraygroupsurgeries.co.uk
    • August 11, 2022

    Compliance status

    We firmly believe that the internet should be available and accessible to anyone, and are committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability.

    To fulfill this, we aim to adhere as strictly as possible to the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.1 (WCAG 2.1) at the AA level. These guidelines explain how to make web content accessible to people with a wide array of disabilities. Complying with those guidelines helps us ensure that the website is accessible to all people: blind people, people with motor impairments, visual impairment, cognitive disabilities, and more.

    This website utilizes various technologies that are meant to make it as accessible as possible at all times. We utilize an accessibility interface that allows persons with specific disabilities to adjust the website’s UI (user interface) and design it to their personal needs.

    Additionally, the website utilizes an AI-based application that runs in the background and optimizes its accessibility level constantly. This application remediates the website’s HTML, adapts Its functionality and behavior for screen-readers used by the blind users, and for keyboard functions used by individuals with motor impairments.

    If you’ve found a malfunction or have ideas for improvement, we’ll be happy to hear from you. You can reach out to the website’s operators by using the following email

    Screen-reader and keyboard navigation

    Our website implements the ARIA attributes (Accessible Rich Internet Applications) technique, alongside various different behavioral changes, to ensure blind users visiting with screen-readers are able to read, comprehend, and enjoy the website’s functions. As soon as a user with a screen-reader enters your site, they immediately receive a prompt to enter the Screen-Reader Profile so they can browse and operate your site effectively. Here’s how our website covers some of the most important screen-reader requirements, alongside console screenshots of code examples:

    1. Screen-reader optimization: we run a background process that learns the website’s components from top to bottom, to ensure ongoing compliance even when updating the website. In this process, we provide screen-readers with meaningful data using the ARIA set of attributes. For example, we provide accurate form labels; descriptions for actionable icons (social media icons, search icons, cart icons, etc.); validation guidance for form inputs; element roles such as buttons, menus, modal dialogues (popups), and others. Additionally, the background process scans all of the website’s images and provides an accurate and meaningful image-object-recognition-based description as an ALT (alternate text) tag for images that are not described. It will also extract texts that are embedded within the image, using an OCR (optical character recognition) technology. To turn on screen-reader adjustments at any time, users need only to press the Alt+1 keyboard combination. Screen-reader users also get automatic announcements to turn the Screen-reader mode on as soon as they enter the website.

      These adjustments are compatible with all popular screen readers, including JAWS and NVDA.

    2. Keyboard navigation optimization: The background process also adjusts the website’s HTML, and adds various behaviors using JavaScript code to make the website operable by the keyboard. This includes the ability to navigate the website using the Tab and Shift+Tab keys, operate dropdowns with the arrow keys, close them with Esc, trigger buttons and links using the Enter key, navigate between radio and checkbox elements using the arrow keys, and fill them in with the Spacebar or Enter key.Additionally, keyboard users will find quick-navigation and content-skip menus, available at any time by clicking Alt+1, or as the first elements of the site while navigating with the keyboard. The background process also handles triggered popups by moving the keyboard focus towards them as soon as they appear, and not allow the focus drift outside of it.

      Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

    Disability profiles supported in our website

    • Epilepsy Safe Mode: this profile enables people with epilepsy to use the website safely by eliminating the risk of seizures that result from flashing or blinking animations and risky color combinations.
    • Visually Impaired Mode: this mode adjusts the website for the convenience of users with visual impairments such as Degrading Eyesight, Tunnel Vision, Cataract, Glaucoma, and others.
    • Cognitive Disability Mode: this mode provides different assistive options to help users with cognitive impairments such as Dyslexia, Autism, CVA, and others, to focus on the essential elements of the website more easily.
    • ADHD Friendly Mode: this mode helps users with ADHD and Neurodevelopmental disorders to read, browse, and focus on the main website elements more easily while significantly reducing distractions.
    • Blindness Mode: this mode configures the website to be compatible with screen-readers such as JAWS, NVDA, VoiceOver, and TalkBack. A screen-reader is software for blind users that is installed on a computer and smartphone, and websites must be compatible with it.
    • Keyboard Navigation Profile (Motor-Impaired): this profile enables motor-impaired persons to operate the website using the keyboard Tab, Shift+Tab, and the Enter keys. Users can also use shortcuts such as “M” (menus), “H” (headings), “F” (forms), “B” (buttons), and “G” (graphics) to jump to specific elements.

    Additional UI, design, and readability adjustments

    1. Font adjustments – users, can increase and decrease its size, change its family (type), adjust the spacing, alignment, line height, and more.
    2. Color adjustments – users can select various color contrast profiles such as light, dark, inverted, and monochrome. Additionally, users can swap color schemes of titles, texts, and backgrounds, with over 7 different coloring options.
    3. Animations – epileptic users can stop all running animations with the click of a button. Animations controlled by the interface include videos, GIFs, and CSS flashing transitions.
    4. Content highlighting – users can choose to emphasize important elements such as links and titles. They can also choose to highlight focused or hovered elements only.
    5. Audio muting – users with hearing devices may experience headaches or other issues due to automatic audio playing. This option lets users mute the entire website instantly.
    6. Cognitive disorders – we utilize a search engine that is linked to Wikipedia and Wiktionary, allowing people with cognitive disorders to decipher meanings of phrases, initials, slang, and others.
    7. Additional functions – we provide users the option to change cursor color and size, use a printing mode, enable a virtual keyboard, and many other functions.

    Browser and assistive technology compatibility

    We aim to support the widest array of browsers and assistive technologies as possible, so our users can choose the best fitting tools for them, with as few limitations as possible. Therefore, we have worked very hard to be able to support all major systems that comprise over 95% of the user market share including Google Chrome, Mozilla Firefox, Apple Safari, Opera and Microsoft Edge, JAWS and NVDA (screen readers), both for Windows and for MAC users.

    Notes, comments, and feedback

    Despite our very best efforts to allow anybody to adjust the website to their needs, there may still be pages or sections that are not fully accessible, are in the process of becoming accessible, or are lacking an adequate technological solution to make them accessible. Still, we are continually improving our accessibility, adding, updating and improving its options and features, and developing and adopting new technologies. All this is meant to reach the optimal level of accessibility, following technological advancements. For any assistance, please reach out to